Professional, empathetic phone handling for medical and allied health practices. Book appointments, reduce no-shows, and give patients 24/7 access.
Designed for Healthcare
Allied-health practices need a receptionist who understands patient privacy and practitioner rosters. AnswR answers every call with a professional tone, books with the right practitioner across physiotherapy, chiropractic, podiatry, and psychology, captures only the patient details you have explicitly configured, and integrates with Cliniko so appointments land in the system you already use.
Appointment Booking
AI schedules patient appointments directly into your practice management system.
Appointment Reminders
Reduce no-shows with automated reminder calls and confirmations.
After-Hours Triage
Handle after-hours calls professionally with intelligent routing.
New Patient Intake
Collect new patient details and send forms before their first visit.
Privacy Compliant
Australian privacy law compliant. Secure handling of patient information.
Empathetic Responses
AI trained to handle sensitive health enquiries with care and understanding.
Works for All Healthcare Providers
From dental practices to aged care, AnswR handles calls for every healthcare setting.
Dental PracticesMedical ClinicsAllied HealthPhysiotherapyPsychologyChiropracticOptometryVeterinaryAged CareHome Care
30%
Reduction in no-shows
100%
Calls answered
24/7
Patient access
FAQ
Common questions from healthcare practices
Can an AI receptionist work for healthcare and allied-health clinics?
Yes. AnswR is used by physiotherapy, chiropractic, podiatry, psychology, and other allied-health practices to book consultations, follow-ups, and group sessions. The AI handles appointment timing, practitioner selection, and the privacy posture each healthcare sub-vertical requires.
How does AnswR handle patient privacy?
AnswR captures only the information you explicitly configure for each appointment type. Sensitive medical detail is not requested by default; the AI books the slot and refers detailed history-taking to your intake forms or the practitioner. Recordings are off by default for healthcare configurations.
What happens to calls outside business hours?
AnswR answers calls 24 hours a day. Outside your configured business hours, the AI follows your policy — emergency transfers to your mobile, urgent message capture with SMS to the owner, or a polite callback promise that puts the customer at the top of your morning queue. You configure this once and it runs automatically.
Can the AI book with a specific practitioner?
Yes. AnswR knows each practitioner on your roster, their working days, and the services they provide. When a returning patient asks for someone by name, the AI books with them; new patients are matched to availability and practitioner specialty.
Will my customers know they are speaking to an AI?
Most customers do not notice. AnswR uses regionally accurate accents — Australian, New Zealand, or Irish — and natural conversational tone. You can configure the AI to disclose that it is automated if you prefer transparency; many operators choose this and find it does not affect booking rates.
Which healthcare software does AnswR integrate with?
AnswR integrates directly with Cliniko, Google Calendar, and HubSpot. Cliniko coverage includes appointment booking, patient lookup, and practitioner-availability checks. Other practice management systems are on the roadmap; in the meantime, the AI books into Google Calendar with full patient context for any system.
How much does an AI receptionist for small business cost?
AnswR plans start at $99 per month for 200 minutes of inbound calls. Pro at $199 covers 500 minutes plus 75 outbound appointment confirmations, suitable for businesses doing 3-5 jobs per day. Business at $399 covers 1,500 minutes and 200 confirmations for higher-volume operators. A 7-day free trial is available on every plan.
How long does AnswR take to set up?
Most businesses are live within 10-15 minutes. You connect a phone number, choose a voice that matches your region, plug in your CRM or calendar if you use one, and AnswR starts answering. There is no installation, no contracts, and the 7-day free trial requires no card details until you decide to continue.
Is AnswR compliant with Australian call-recording rules?
Yes. Recording is off by default and configurable per state. New South Wales and Victoria follow one-party-consent rules; Western Australia and Tasmania require all-party consent which AnswR handles via a brief recorded disclosure at the start of each call. The default posture is the most conservative one for each region.
Give Patients 24/7 Access
Watch our demo and see how AnswR can help your practice.