Legal Industry

AI Receptionist for
Law Firms

Never miss a potential client. AnswR answers every call 24/7, captures intake details, and books consultations while you focus on your cases.

Works Across All Practice Areas

Solo practitioners and small firms miss potential clients because the phone rings while they are in court or in a meeting. AnswR answers every inbound call, recognises matter type — family, conveyancing, criminal, commercial — captures conflict-check details, and books an initial consultation only if the matter fits your practice areas.

Family LawCriminal DefencePersonal InjuryConveyancingWills & EstatesCommercial LawEmployment LawImmigration

Built for Legal Practices

We understand the importance of professional, confidential client communication.

Client Intake

AI captures case details, contact info, and urgency level for new client enquiries.

Confidential Handling

Professional, discreet handling of sensitive legal matters and client information.

Consultation Booking

AI schedules initial consultations directly into your calendar.

Practice Area Routing

Routes calls to the right lawyer based on practice area specialisation.

Follow-up Messages

Sends confirmation emails with consultation details and required documents.

After-Hours Coverage

Capture enquiries from clients who can only call outside business hours.

$5,000+

Average matter value

100%

Calls answered

Secure

Confidential handling

FAQ

Common questions from law firms

Can an AI receptionist work for a law firm?
Yes. AnswR is used by sole practitioners and small firms to handle inbound enquiries, qualify potential clients, book initial consultations, and route urgent matters. The AI captures matter type, conflict-check details, and the information you need to decide whether to take the matter on.
Does AnswR understand legal matter types?
Yes. AnswR is configured with the practice areas you handle — for example, family law, conveyancing, criminal defence, commercial disputes — and routes calls based on what the caller describes. Calls outside your practice areas are politely redirected to a referral list you provide.
What happens to calls outside business hours?
AnswR answers calls 24 hours a day. Outside your configured business hours, the AI follows your policy — emergency transfers to your mobile, urgent message capture with SMS to the owner, or a polite callback promise that puts the customer at the top of your morning queue. You configure this once and it runs automatically.
How does AnswR handle conflict checks and confidentiality?
The AI captures parties involved, dates, and matter description, then flags the enquiry to you before any commitment is made. No engagement is offered on the call. Recordings are off by default and the AI follows a professional, discreet tone suited to legal enquiries.
Will my customers know they are speaking to an AI?
Most customers do not notice. AnswR uses regionally accurate accents — Australian, New Zealand, or Irish — and natural conversational tone. You can configure the AI to disclose that it is automated if you prefer transparency; many operators choose this and find it does not affect booking rates.
What integrations does AnswR support?
AnswR connects to Jobber, ServiceM8, Klippa, Simpro, Xero, Cliniko, HubSpot, and Google Calendar out of the box. Each integration takes under five minutes to authorise. For tools not on the list, AnswR can capture appointment data and email or SMS it to you in a structured format for manual entry.
How much does an AI receptionist for small business cost?
AnswR plans start at $99 per month for 200 minutes of inbound calls. Pro at $199 covers 500 minutes plus 75 outbound appointment confirmations, suitable for businesses doing 3-5 jobs per day. Business at $399 covers 1,500 minutes and 200 confirmations for higher-volume operators. A 7-day free trial is available on every plan.
How long does AnswR take to set up?
Most businesses are live within 10-15 minutes. You connect a phone number, choose a voice that matches your region, plug in your CRM or calendar if you use one, and AnswR starts answering. There is no installation, no contracts, and the 7-day free trial requires no card details until you decide to continue.

Capture More Client Enquiries

Every missed call could be a new matter worth thousands. Start your free trial today.

7-day free trial. Setup included. Cancel anytime.

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