Never miss an emergency plumbing call again. AnswR answers every call 24/7, handles burst pipe emergencies, and books jobs while you focus on the work.
Handles All Plumbing Emergencies
Plumbing customers ring when something is broken — burst pipe, no hot water, sewage backing up — and they ring more than once a day. AnswR answers every call 24/7, recognises emergency keywords like flooding and gas leak, and either transfers them straight to your mobile or books an emergency callout based on rules you set.
Burst pipesBlocked drainsGas leaksHot water failuresFloodingSewage backupsNo water pressureToilet emergencies
Built for Busy Plumbers
We know you cannot answer the phone when you are under a house or dealing with sewage.
Emergency Call Handling
Burst pipes, gas leaks, flooding - urgent calls get forwarded to you immediately with all details.
Never Miss a Job
AI answers every call while you are under a house or elbow-deep in a blocked drain.
Instant Job Booking
AI schedules jobs directly into your calendar with address, issue, and contact details.
Service Area Filtering
Only accept jobs in your service area. Politely refer out-of-area callers elsewhere.
SMS Job Confirmations
Customers get instant SMS confirmation with appointment time and your business details.
24/7 After-Hours
Capture those 2am emergency leads that your competitors are missing.
How It Works for Plumbers
1
Emergency call at 2am
Customer calls about a burst pipe flooding their kitchen. You are asleep.
2
AI detects emergency
AnswR recognises "burst pipe" as urgent, captures address and details.
You get alerted immediately
Urgent SMS + call forwarding with all the details. You decide if you respond.
Customer helped, job secured
Even if you do not respond, customer knows you will call first thing in the morning.
$800+
Average emergency job value
100%
Calls answered
24/7
Including weekends & holidays
FAQ
Common questions from plumbers
Can an AI receptionist handle emergency plumbing calls?
Yes. AnswR recognises emergency keywords like burst pipe, flooding, gas leak, sewage backup, and no hot water, and either books an emergency callout or transfers the call directly to your mobile based on the urgency rules you configure. Non-emergency enquiries follow your standard booking flow.
What happens to calls outside business hours?
AnswR answers calls 24 hours a day. Outside your configured business hours, the AI follows your policy — emergency transfers to your mobile, urgent message capture with SMS to the owner, or a polite callback promise that puts the customer at the top of your morning queue. You configure this once and it runs automatically.
Which plumbing software does AnswR integrate with?
AnswR connects to ServiceM8, Simpro, Jobber, and Google Calendar, so jobs booked by the AI appear directly in the scheduling tool you already use. Xero, HubSpot, and Cliniko are supported for invoicing and CRM workflows. Setup of each integration takes under five minutes.
Will my customers know they are speaking to an AI?
Most customers do not notice. AnswR uses regionally accurate accents — Australian, New Zealand, or Irish — and natural conversational tone. You can configure the AI to disclose that it is automated if you prefer transparency; many operators choose this and find it does not affect booking rates.
Can AnswR triage callout requests by urgency?
Yes. AnswR asks the caller for symptoms and timing, classifies the call as emergency, urgent, or routine, and routes accordingly — emergencies transfer or text you immediately, urgent ones get a same-day callback flag, routine ones drop into your normal booking queue. Rules are fully configurable.
Does AnswR collect job details like address and access notes?
Yes. The AI captures the full address, suburb, property type, who will be home, gate codes, parking notes, and any specific issue descriptions. Everything is sent to you by SMS and email and pushed into your CRM as structured fields rather than free-text notes.
How much does an AI receptionist for small business cost?
AnswR plans start at $99 per month for 200 minutes of inbound calls. Pro at $199 covers 500 minutes plus 75 outbound appointment confirmations, suitable for businesses doing 3-5 jobs per day. Business at $399 covers 1,500 minutes and 200 confirmations for higher-volume operators. A 7-day free trial is available on every plan.
How long does AnswR take to set up?
Most businesses are live within 10-15 minutes. You connect a phone number, choose a voice that matches your region, plug in your CRM or calendar if you use one, and AnswR starts answering. There is no installation, no contracts, and the 7-day free trial requires no card details until you decide to continue.
Is AnswR compliant with Australian call-recording rules?
Yes. Recording is off by default and configurable per state. New South Wales and Victoria follow one-party-consent rules; Western Australia and Tasmania require all-party consent which AnswR handles via a brief recorded disclosure at the start of each call. The default posture is the most conservative one for each region.
Stop Losing Emergency Plumbing Jobs
Every missed call is a customer calling your competitor. Start your free trial today.