AnswR + ServiceM8
The AI receptionist built for Australian tradies. AnswR connects to your ServiceM8 account, reads your schedule in real time, and books jobs while you are on site — no missed calls, no double-bookings, no worries.
How the ServiceM8 Integration Works
AnswR connects to ServiceM8 via OAuth in under five minutes — no IT team required. Once linked, the AI creates jobs with site address and customer details, looks up existing customer records to avoid duplicates, sends ServiceM8 quotes for fixed-price work, and updates job notes with everything the customer said on the call.
Connect Your ServiceM8 Account
Tap the ServiceM8 button in your AnswR dashboard. Authorize with one click through OAuth — your credentials are never stored by AnswR.
AI Checks Your Live Schedule
Every time a caller asks to book, AnswR queries your ServiceM8 job diary in real time. It sees which staff are free, how long jobs are expected to take, and which areas you service.
New Jobs Land in ServiceM8
The AI creates the job card with all details — customer info, site address, job description, and preferred slot. Your team picks it up from the ServiceM8 app on site.
What Syncs Between AnswR and ServiceM8
Two-way data flow keeps your ServiceM8 workspace accurate and up to date.
Jobs
Create, read, and update jobs including status changes and completion
Customers
Look up existing clients and create new contacts from first-time callers
Appointments
Read the job diary, find available slots, and schedule new appointments
Staff Schedules
Check which technicians are free to assign the right person to the job
Job Notes
Attach call summaries, caller preferences, and special instructions to jobs
SMS Notifications
Trigger confirmation texts to customers after the AI books their job
Real Scenarios for ServiceM8 Users
Sparky on Site
You are halfway through a switchboard upgrade and the phone rings. AnswR picks up, checks ServiceM8 for your next free slot, books the caller in for a quote, and texts them confirmation — without you touching the phone.
Weekend Call-Out
A property manager calls Saturday morning about a broken hot water system. AnswR sees your emergency availability in ServiceM8, creates an urgent job with the site address, and forwards the details to your on-call plumber.
Returning Customer
A regular client rings to check when their annual air-con service is due. AnswR pulls up their history from ServiceM8, confirms the next scheduled visit, and offers to book it in right there on the call.
The ServiceM8 AI Receptionist Built for Aussie Tradies
ServiceM8 is the backbone of thousands of Australian trade businesses. But when you are on a job, you cannot answer the phone and tap through the app at the same time. AnswR bridges that gap by acting as your always-on receptionist with direct access to your ServiceM8 data.
Every missed call is a potential job lost to a competitor. Research shows that 85% of callers who reach voicemail will not call back — they will simply ring the next tradie on Google. With AnswR answering on the first ring and booking directly into ServiceM8, you capture every lead without lifting a finger.
The setup is fast. Connect your ServiceM8 account, tell the AI your service area and job types, and you are live. No contracts, no lock-in, and a free trial so you can see the results before you pay a cent.
FAQ
AnswR + ServiceM8 — common questions
How does AnswR connect to ServiceM8?
What ServiceM8 actions can the AI perform?
Does AnswR support ServiceM8 quote workflows?
Will AnswR recognise existing ServiceM8 customers?
Will my customers know they are speaking to an AI?
How much does an AI receptionist for small business cost?
How long does AnswR take to set up?
Answer Every Call. Fill Your ServiceM8 Diary.
Free 7-day trial. No charge during trial — card details held by Stripe (PCI-compliant), never by us. Works with your existing ServiceM8 account.