Dental emergencies need same-day triage, not voicemail. AnswR recognises severe pain, swelling, knocked-out tooth, and bleeding as emergencies, books emergency slots, and queues routine bookings in Cliniko. AnswR serves dentists across Wellington — from karori to petone — with a dedicated local (04) number, full NZST / NZDT awareness, and direct integration with Cliniko and Google Calendar.
From Karori to Petone
Answers every call, captures every job, integrates with the tools you already use.
Get a dedicated Wellington (04) number or port your existing business landline. NZST / NZDT business-hours rules are configured for you.
AnswR integrates with Cliniko, Google Calendar so a confirmed booking arrives in your scheduling tool without any duplicate data entry afterwards.
AnswR knows severe pain, swelling, knocked-out tooth, bleeding are emergencies and either transfers to your mobile or fires an urgent SMS, based on rules you configure for the NZST / NZDT clock.
The AI answers every call any hour of the day, applies your business-hours and quiet-hours rules in local time, and follows your after-hours escalation policy automatically.
When a customer says they are in Mt Victoria or Te Aro, the AI understands what that means for travel time and books accordingly. No call-and-clarify pingponging.
The same four steps on every call, in NZST / NZDT local time.
Answers in your practice's name and asks whether it is an emergency or a routine booking.
Recognises severe pain, swelling, a knocked-out tooth or bleeding and offers the next emergency slot.
Books check-ups and cleans into Cliniko or Google Calendar with the right practitioner.
Captures the patient's name, number and insurance details if you ask for them, then texts you a summary.
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