Finance & Collections

Improve Cash Flow
With AI-Powered Collections

Professional payment reminders and collection calls that maintain customer relationships while improving your recovery rates.

Collections That Protect Relationships

AnswR places collections calls that follow ACCC and ASIC debt-collection guidelines — no calls before 7:30am or after 9pm, no harassment, no false threats. The AI captures payment commitments, recognises hardship indicators and stops pressing, and escalates disputed amounts to your team. You get a complete audit trail of every conversation.

Payment Reminders

Automated payment reminder calls that are professional and effective.

Debt Collection

Compliant collection calls that maintain customer relationships.

Billing Enquiries

Handle billing questions and payment arrangements automatically.

Payment Plans

Set up and manage payment plans with customers over the phone.

Compliance Built-in

ACMA-compliant calling hours and disclosure requirements.

Escalation Triggers

Automatically escalate sensitive situations to human agents.

Built for Finance Teams

From gentle payment reminders to payment plan arrangements, AnswR handles the entire collections journey professionally and at scale.

  • Invoice payment reminders
  • Overdue account follow-ups
  • Credit card payment notifications
  • Loan repayment reminders
  • Subscription billing updates
  • Payment arrangement confirmations

35%

Improvement in recovery rates

50%

Faster payment resolution

100%

ACMA compliant

FAQ

Finance & collections — common questions

Can AI handle finance and collections calls?
Yes. AnswR places outbound calls for payment reminders, debt collection, and account-status updates. The AI follows a script tuned for empathy and compliance, captures payment commitments, and escalates disputed amounts to your team for human follow-up.
How does AnswR handle hardship cases?
When a customer indicates financial hardship, AnswR stops pressing for payment, captures the hardship situation, and books a follow-up call with your hardship team. The AI never threatens, harasses, or breaches Australian consumer credit conduct rules.
Is AnswR compliant with debt-collection rules?
AnswR follows ACCC and ASIC debt-collection guidelines: no calls before 7:30am or after 9pm, no harassment, no false threats, and the AI identifies itself when asked. Recordings can be enabled per state with the required disclosure built into the opening message.
Will my customers know they are speaking to an AI?
Most customers do not notice. AnswR uses regionally accurate accents — Australian, New Zealand, or Irish — and natural conversational tone. You can configure the AI to disclose that it is automated if you prefer transparency; many operators choose this and find it does not affect booking rates.
How much does an AI receptionist for small business cost?
AnswR plans start at $99 per month for 200 minutes of inbound calls. Pro at $199 covers 500 minutes plus 75 outbound appointment confirmations, suitable for businesses doing 3-5 jobs per day. Business at $399 covers 1,500 minutes and 200 confirmations for higher-volume operators. A 7-day free trial is available on every plan.
How long does AnswR take to set up?
Most businesses are live within 10-15 minutes. You connect a phone number, choose a voice that matches your region, plug in your CRM or calendar if you use one, and AnswR starts answering. There is no installation, no contracts, and the 7-day free trial requires no card details until you decide to continue.

Ready to Improve Cash Flow?

Get a custom quote for your finance team. Volume pricing available.

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